by JimDirt » Thu Apr 28, 2016 1:58 pm
If its been only a short while , usually eBay is fairly decent at giving refunds/making it right , when it comes to discrepancies or miscommunication with the seller , have you by chance contacted the seller to see if he will refund/cancel the sale ??
I buy a lot of stuff on eBay and have found any reputable seller will work with you if its a legitimate claim , and with you thinking it was a full system , is a legitimate claim i would think , especially if you remark to him that you could get a complete system for X amount , so you interpreted the price to mean Full System , along with part of the description , though it does not specifically say its not a full system in the add , it does not specifically say its not , so its grounds for confusion or misrepresentation , if they are willing to work with you , the worst i would think is you might have to pay Return Shipping , but other than that i would think it would be a easy fix , i would also tell them that even though the deal went bad , you would still leave Positive Feedback (if they are willing to work with you), as that always makes them bend to the buyers way more often than not
If they wont respond (and its documented that you contacted them and gave them X amount of time to reply) ,(not counting weekends) , then contact eBay customer Support and file the claim , you may also just contact them anyway so they are aware of the situation , so they can check into it if need be , and so its not a derogatory conflict on your eBay account ..., as well as they can guide you on the proper way to handle this and what steps to take first ...
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