[hondafan]

hey, i have heard of bad experiences with chaparall, and would like to hear more (good or bad) experiences.
so please, if you have ordered anything from chaparall, tell me something.

[ev]

bad,
not one order ever was delivered as ordered or as promised on the phone
non of the chicks on a perch that answer the phone seems to know the back of a bike from the front
do never ask questions, they do not know an answer
prices are different between web, mag and phone
no fraight at +100$orders? they made me pay twice plus the fraight to get wrong boots back to them - their mistake not mine - refund? nada!

[hondafan]

was this just a one time hard luck deal, or has it happened more than once?

[ev]

ordered from them 3 times
3 times a mess

called several times to find out more about some product or availability, each and every time they did not seem to know what they are talking about, very high-tech questions like if a certain handlebar was 7/8 or 1 1/8 since not mentioned in the catalogue or the had a certain pair of pants in a 32, or what US size I was to order Sidis (Italian boots) if I need a 44 Euro ...

[hondafan]

hmm. i will gladly take note of your bad experience. thanks Ev!

[dnold]

I order from them quit a bit and have only had a problem one time. I ordered a piece of plastic that they said they had and then called back and said it wos on backorder. Took 2 extra weeks to get it. Other than that no problems!

[hondafan]

well, i dont want to wait (an extra 2 weeks) plus the original time the order would take just for something i could get about 40 different places! i usually order from the local honda shop.... but have been waiting a week and 2 days for my graphics kit to come in! my dad ordered a pipe and silencer from dennis kirk, and it took 3 days to get here! i will know to leave chaparall alone!

[dnold]

The extra time really wasn't their fault because they can only sell however much of the product that the supplier gives them. My part was on a national backorder. Nothing they could do about it.

[crfmike]

I phoned a salesman at chapparal just before the big annual venders sale, and told him I was interested in an 04 yz450. He told me he had ten in stock. Coming from a couple hundred miles away he assured me that he would hold one for me, and quoted me a killer price over the phone. When I got there just after they opened , he informed me that they had sold all of them. I was pissed! The only good part of the story is I decided to by an 05 honda 450, even though it was a little over my budget, but I'm glad I did. I love the honda,and ride it ever chance I get! Moral of the story, don't trust salesmen!